Question 1

How do I request an RV?

Accepted Answer

Browse the fleet, open the RV you like, and submit the Request Availability form with your dates and trip details. Aaron reviews every request personally and contacts you directly. You can also call or text him.

Question 2

Does submitting the form reserve the RV?

Accepted Answer

No. Submitting the form is a request only. Nothing is reserved until Aaron confirms availability, pricing, and details with you directly.

Question 3

Do you deliver and set up?

Accepted Answer

Delivery and setup are available for many trips. Delivery availability and pricing depend on the RV, destination, dates, and setup requirements. Share where you are headed and Aaron will confirm whether delivery works and what it costs.

Question 4

Where are pickups located?

Accepted Answer

Pickups are arranged in the Phoenix / Mesa area. The exact pickup location and time are confirmed with Aaron before your trip.

Question 5

Are generators available?

Accepted Answer

Yes. Generator rental is available for $15/day on eligible RVs. Add it to your request and Aaron will confirm.

Question 6

How much is the security deposit?

Accepted Answer

Security deposits vary by RV and are confirmed directly. Exact amounts are provided when Aaron confirms your trip.

Question 7

Are deposits refundable?

Accepted Answer

Security deposits are refundable subject to the RV being returned in the same condition. Full deposit terms are confirmed before pickup.

Question 8

What is included with each RV?

Accepted Answer

Included equipment varies by unit and is confirmed with your quote. Ask Aaron about anything specific you need for your trip.

Question 9

Are pets allowed?

Accepted Answer

Pet policy is confirmed per rental. Let Aaron know if you plan to bring a pet.

Question 10

Is smoking allowed?

Accepted Answer

Smoking is not permitted inside the RVs.

Question 11

What tow vehicle is required?

Accepted Answer

Tow requirements depend on the unit. If you are unsure, send Aaron your vehicle year, make, model, and tow package and he will confirm whether it is a match before your trip.

Question 12

Are there minimum rental periods?

Accepted Answer

Minimum-night requirements can vary by unit and season. Aaron confirms any minimum when he reviews your request.

Question 13

How is insurance handled?

Accepted Answer

Insurance requirements are reviewed with you before your rental is finalized. In some cases the final reservation is completed through Outdoorsy so the trip is covered by their rental insurance.

Question 14

Why might Outdoorsy be used?

Accepted Answer

Outdoorsy provides rental insurance coverage. When appropriate, Aaron may complete the final reservation there after you have already agreed on the RV, dates, and pricing directly.

Question 15

What is the cancellation policy?

Accepted Answer

Cancellation terms are confirmed with your reservation details. Ask Aaron when he confirms your trip.

Questions, answered honestly.